Is Your Learning Effective? Strategies to Make Learning Effective

According to Statista, the global market share of workplace L&D was over $357 billion in 2020. Furthermore, a report by Allied Market Research shows the global eLearning market is expected to reach a value of over $840 billion by 2030 while growing at a CAGR of 17.5% between 2021 and 2030.

Another interesting report reveals that the average annual spend on L&D per employee in the U.S. is $1,472 – up from 42% in 2019. Moreover, a new Capterra survey shows 49% of organizations increased their L&D spend in 2022 – up from 41% in 2021.

But is this really worth it?

Here are some statistics to look at:

  • A Brandon Hall Group study on upskilling and reskilling employees shows 54% of employees feel that learning has weak positive outcomes as they don’t get opportunities to practice/apply knowledge.
  • 45% of learners feel that their technology ecosystem for learning is inadequate.
  • Even with so much spent on eLearning, a report by World Economic Forum says 50% of all employees in the U.S. will need to be reskilled by 2025.
  • A survey by LinkedIn shares that only 24% of HR leaders say their L&D approach prepares them for the future of work.

Why this discrepancy? Is there a solution

The above statistics indicate that not only most of the training in today’s companies is ineffective, but also the purpose, timing, type of content, or method of delivering learning may be flawed. There could be multiple reasons for this. Here are a few which we think could be some of the common reasons and ways to overcome these challenges.

The Forgetting Curve

We quickly forget what we’ve learned. German psychologist Hermann Ebbinghaus pioneered the experimental study of memory in the 18th Century, along with his discovery of “The Forgetting Curve.” He found that if new information isn’t applied, we’ll forget about 75% of it after just six days.

Ebbinghaus Forgetting Curve

Our brains quickly forget what we don’t use. Incorporating new learning into your work is one way to retain knowledge.

Another strategy to improve learning retention is spaced repetition. Originally proposed by psychologist Cecil Alec Mace in 1932, it refers to spreading learning out over time (learning material should be reviewed in gradually increasing intervals of roughly one day, two days, four days, eight days, and so on). Studies show that by using spaced repetition, we can remember about 80% of what we learn after 60 days — a significant improvement from what you saw in the forgetting curve.

Harbinger’s SprinkleZone is a lightweight, nudge-based, reinforcement learning platform. It is used by learning leaders or function heads to create and deliver short bites of learning at specific times. It allows bites of learning to be distributed across multiple channels such as email, LMS, MS Teams, and other apps at specified duration. It supports the following content formats: text, image, video, and quiz. It tracks learner progress with the completion status and quiz scores. It is a standalone application or can be used as an add-on to LMS.

Contact us to know more.

Learning at the Moment of Need

Learn when it impacts the most. One should relook at the way the learning is delivered. Learning has the maximum impact at the moment of need or when one can apply the knowledge which is recently learned in the real world.

Have you ever learned a cooking recipe just while cooking it with the help of a YouTube video? Why did it work? Because you learned it at the moment of need.

In most cases, employees are asked to go through a learning schedule which has been set up long back by the L&D team. Also, in most cases, the learning schedule can’t be immediately applied to day-to-day work or doesn’t have any relevance to their immediate work. L&D should check if their employees are learning wrong things. Are the courses being taken by learners aligned to their needs? If not, the learning impact will suffer.

Track the Right Metrics

Track the Right Metrics

Are people learning for effectiveness or promotion? Employees, to make a case for promotion, get continuous professional education (CPE) credits rather than using CPE as a way to improve their skills. And to discourage such practices, it is critical to track the right metrics.

L&D should reflect on their KPIs to see if they are tracking the right metrics. Is it about CPE credits that employees earn, number of certifications done by them, or number of hours of learning in the organization?

Instead, if L&D starts focusing on KPIs which measure business results, impact, or learning outcomes, the right training programs would be designed. Moreover, only the employees who need to be upskilled for those skills can go through it, so that the learning can be immediately applied on the job.

Focus on Improving Learner Competencies

Competency-based learning is a learning approach where learners move from one learning level to a higher level based on their demonstration of knowledge rather than the time spent on a specific course. This learning approach ensures learners learn at their own pace and focus more on mastery of knowledge and valuable skills.

Once the competencies are clearly mapped to job roles in an organization, they can be used to design the right learning experiences. It benefits an individual by increasing their self-awareness and aiding in career management. It also has many more benefits for an organization at various levels, such as succession planning, performance management, skills gap analysis, and reskilling individuals for new business demands.

Design Personalized Learning Programs Rather than One-Size-Fits-All

Learning programs being designed can be mapped to competencies, and assessment engines can be designed to test learners on various competencies to plot the gaps. Based on the identified gaps, only selected learning modules can be assigned to learners. This helps personalize training that adapts content based on employee performance and tailors it to every single employee’s needs.

Competency-based learning is not easy to implement as there is limited support from traditional LMS’s. Moreover, implementing a new system can involve a higher cost. To overcome this, Harbinger has implemented a Competency-Based Learning Framework which could help in identifying competency gaps and delivering appropriate learning content to close those gaps.

The framework includes the following benefits:

  • Identifying competency gaps through pre-test and post-test
  • Delivery of personalized individual learning experience based on his/her competency level
  • Detailed competency level analytics at an individual and organizational level
  • Easy mapping of learning content to various competencies

Contact us to know more.

Concluding thoughts

Does your L&D team have similar challenges? Does any of these solutions resonate with you? Harbinger has helped multiple enterprise customers design solutions that enable them to implement customized learning solutions as per their business needs. Feel free to write to us at to know more stories around how we have helped companies like yours to make L&D effective and deliver business results.

6 Key Points to Consider When Thinking Digital Transformation

According to a survey by TechRepublic Premium, 70% of organizations have either strategized for digital transformation or are working on it. It has become mandatory to digitize your organization post COVID. Digital transformation plays a significant role in adding business value.

According to Gartner, 87% of senior business leaders say digitalization is a company priority. Furthermore, 67% of business leaders say their company will no longer be competitive if it can’t be significantly more digital.

Digitally transforming an organization could be a complex undertaking. You need a structured approach to design the road for such a colossal initiative. We know the process could be overwhelming, but you know, we can always learn from other industries and experiences.

If you have not yet started digitizing your business, then there are chances of missing out on several opportunities that your competitors may have leveraged already.

Are you thinking of digitization, but not sure how and from where you should begin? Don’t worry, this blog will discuss digital transformation strategy to kickstart your journey!

We have curated a thorough digital transformation guide with best practices, based on our various customer conversations with manufacturing, retail, and life science leaders. Hope you find it useful.

Without further ado, let’s get started with the learning process!

How to Begin a Digital Transformation Journey?

1. Define Clear Goals

Defining clear and realistic goals is the stepping stone of the journey. You may think of this step as a tedious job, but trust me, the more you invest your time and energy in it, the less difficult the digital transformation will be.

you must list down goals that align with your business requirements, ethics, and values.

Ask and answer these questions to create a basic roadmap:

  • How to drive digital transformation?
  • How would it impact various departments across the business?
  • What could be the technical, cultural, and organizational bottlenecks, and what could be the possible ways to overcome them?

2. Designate a Digital Transformation Agent with a Clear Focus on CX

Sometimes, while bringing in major changes across the organization, we may get too focused on internal team preferences and biases. Designing the digital transformation experience within an organization with customer-centric approach can bring long-term results and help easily align various departments to one goal. Designating a digital transformation or change agent with a CX-focused viewpoint will add a lot of value to the process.

Now the question is who can be your right change agent? It’s not necessary to choose an agent from your organization. You can search outside your industry as well. Just make sure the agent covers the following aspects:

  • Understands the goals, values, and purposes of your business
  • Is diligent about aligning processes as well as people across your organization
  • Helps to remove the silos within your organization

3. Encourage Experimentation

Change initiative is all about experimentation. Try new things. Take risks. Go out of your comfort zone. Challenge the status quo.

Such initiatives are successful only when you don’t allow the fear of failure and being critiqued to dwell in your mind. If you are on a journey to change, then why not embrace the change fearlessly? Expand your horizon of experimentation. Allow yourself to try new possibilities and collaborate with teams within and outside your organization.

Change initiative is all about experimentation

Do not fear failure. Learn from it and move on to make better choices.

Technology can be a great support here. Use automation to improve efficiency, create the required insights through dashboards, capture the required data, connect with customers, and gather their insights as well. Automating various workflows results in reducing manual interventions, pen-paper processes, data management efforts, and much more.

Focus on value creation more by simplifying time-consuming, manual processes. Use the right systems to make quick and accurate decisions.

4. Select the Right Strategic Vendor

If you are to enable a smooth digital transformation, it is imperative to choose the right strategic vendor who understands the gravity of bringing such change initiatives into an organization.

You might be wondering why you really need a thought partner to effectively enable digital transformation for your organization. Let go of the prejudices here and let the experts do their work. Make sure the following checkboxes are checked for selecting the right strategic partner:

  • Has notable experience in helping other organizations in such major transformations or change initiatives
  • Brings technology expertise to the table
  • Provides the right and required guidance in designing the right processes and systems
  • Delivers the best CX experience
  • Brings in agility to try new ideas or pitches innovative ideas with quick turnaround

Don’t forget, the right partner can be a great asset in the digital transformation journey.

Harbinger has been a partner for many such customers to help them design new and innovative solutions and digitally transform various processes (whether it is employee hire to retire experience, customer support, learning, SOP management, document management, or automation). Learn how Harbinger helped with the Digitization of Classroom Training for US-Based Association for Psychologists.

5. Invest in People

Digital transformation serves a much bigger change and purpose to your business than simply automating a few processes. The change affects every individual who is associated with the organization – its employees, partners, vendors, and customers. Such a massive change and its acceptance can’t happen overnight.

Invest in People

Digitization changes the way you look at processes. It changes your perspectives and approaches. Your organization must invest in people and their upskilling pathways.

Most of the employees may lack the skills necessary to deliver compelling digital experiences and make the most of the technology investments made as part of digital transformation. Therefore, it makes sense that investment in people is as vital as focusing on technological solutions.

6. Perfection is the Enemy of Progress

It is good to have a plan of what could go wrong but investing all your energy and time in achieving perfection hinders the process and progress in digital transformation. Having complete clarity and all the answers or aligning everyone before progressing encourages inaction.

The change leaders should not insist on being perfect the first time, keeping everyone happy, or having figured it out all before the decision-making phase. Rather, remind yourself about the purpose of the change and focus on how to serve it to its maximum potential. Additionally, leaders should zero in on how to bring change in the most systematic way that’s aligned with their people and values.

As long as leaders follow these tips, they can be sure of bringing in the change in a very methodical way that leads to success.

Digital Transformation: The Way Forward

Digital transformation can help your organization become more agile and efficient. It is a continuous process. However, you must start from somewhere, right? With the help of the above guidelines, you can drive digital transformation in the right direction.

What are some more tips you could suggest for leading a change initiative? Feel free to share your thoughts, suggestions, and feedback. If you are looking for a helping hand to start your digital transformation journey, contact us at and discuss your requirements with our experts.

Best Use Cases of Articulate 360 vs dominKnow | ONE

In a previous article, we outlined the biggest differences between the eLearning authoring suites Articulate 360 and dominKnow | ONE.

We wanted to follow up because all those differences have a common root. The products were designed with different customers in mind, and as a result, the ideal use cases are very different. We touched on it before, but it’s worth examining further.

Articulate 360 is an excellent choice for freelancers, as well as organizations and content development contractors whose responsive authoring, collaboration, and content reuse needs are modest in scope.

dominKnow | ONE provide significant advantages in productivity for organizations whose content development teams are large, scattered, or quickly scaling, as well as those that have large quantities of overlapping learning content. It’s also a much stronger tool for authoring responsive learning content.

What Are the Ideal Use Cases for Articulate 360?

Articulate 360 expands the collaborative possibilities from its flagship product and main draw, Storyline. It’s a great solution for freelancers and small organizations, especially with the add-on product Teams.


Freelance eLearning developers are probably the most ideal target audience for the Articulate 360 product. They benefit from Articulate 360’s features without needing the added functionality of Teams.

Freelancers are unlikely to feel any of the comparative downsides to dominKnow | ONE at all. Desktop-only software is a non-issue when you’re the only content author, as are real-time collaboration, content reuse, and strong administrative control.

On the other hand, Storyline-based authoring is still in great demand and considered an essential by many clients. Few freelancers will run into the expectation that they know or use dominKnow | ONE.

With Articulate 360, Storyline users will gain access to an impressive stock library – course templates, characters, photos, videos, and other assets to make their job easier.

Freelancers who’ve had a make-do review process will find Review 360 to be a blessing. With one click, you can share a project to an unlimited number of reviewers and collect all of their feedback in a single place. The reviews are left in-context on the relevant page, clarifications and additions from other users can be threaded on initial comments, and you can mark issues as “resolved” in the app.

Freelancers whose clients expect robust responsive content may need an alternative tool, but there are plenty of jobs that can be tackled with Articulate 360.

Small Teams

By adding a Teams subscription to Articulate 360, you get collaborative mechanisms that are perfect for small teams.

Teams facilitates real-time coauthoring in the responsive tool, Rise, and asset sharing options in both Rise and Storyline. You also gain user administration capabilities.

Articulate 360 with Teams will work best for organizations that fall within certain parameters. It’s perfect for:

      • Organizations that focus their efforts on traditional or light responsive eLearning
      • Teams with a small number of authors who can be trusted to maintain assets and project files
      • Small content libraries with little audience targeting or content overlap

Outside of those parameters, Articulate 360 could still serve your team, but features found in dominKnow | ONE could help things run more smoothly.

eLearning Development Companies

Articulate 360 works for eLearning development firms for the same reasons as freelancers and small teams. After all, these contractors often exist at the intersection of both.

As small groups working on projects with a limited scope and duration, Articulate 360 with Teams can serve eLearning development companies well.

The same limiting factors for collaboration will apply, however so, certain projects or clients may present challenges.

What Are The Ideal Use Cases for dominKnow | ONE?

dominKnow | ONE is designed for teamwork, content reuse, and the management of large content libraries. Its authoring tools are as robust as any, but dominKnow’s roots are those of a learning content management system (LCMS).

That gives it a different kind of power to dominKnow | ONE and serves a few specific needs that Articulate 360 doesn’t.

Large eLearning Departments and Quickly-Growing or Scattered Teams

dominKnow | ONE’s strong administrative capabilities, fully cloud-based nature, stronger collaborative mechanisms, and native review features can all make a big difference for large organizations or those with particular personnel challenges.

dominKnow | ONE’s administrative capabilities are much more extensive than Articulate 360 Teams. Combined with the fact that all assets and project files are in the cloud, this means greater control and security for your intellectual property – especially compared to Articulate 360 where, due to the nature of Storyline, a lot of IP is scattered across users’ hard drives.

In dominKnow | ONE, administrators can directly change users’ project access or permissions. They also have greater oversight over the work. Admins can see updates and progress on all projects under their control. They can generate executive reports. They can even refine the overall development process with features like custom life cycles and publishing checklists.

All of those features – currently lacking in Articulate 360 – become increasingly necessary for large, high turnover, or quickly scaling organizations. You need strong central control and oversight under those conditions.

Large and growing teams will also benefit from the fact that both dominKnow | ONE’s authoring modes provide better support than Articulate 360’s for real-time collaboration and use by authors of varying skill levels. We discussed this in-depth in the previous article, so we won’t dig too deep here.

Finally, large organizations often have a laundry list of stakeholders that need to provide their input on eLearning projects. The review tools for dominKnow | ONE are similar to Articulate’s but with additional features that help manage the chaos of a long or review process, including review scheduling, automated reminders, and a more streamlined experience for the ones doing the editing.

In Articulate 360, reviews occur in a separate app, so completing edits requires switching back and forth between multiple tabs or windows. In dominKnow | ONE, authors can see and interact with reviewer feedback from inside the editing interface for convenience. Additionally, both Articulate 360 and dominKnow | ONE allow in-context resolution of issues, but dominKnow | ONE also lets you see all unresolved comments compiled in a single place. That can be helpful when managing a large volume of feedback.

Even some small teams can benefit from what dominKnow | ONE has to offer. The cloud-based interface, collaborative features, and administrative control can all help address the unique challenges of geographically distributed teams.

Whether you’re a fully remote organization in just a couple time zones, tagteaming contributors on the other side of the globe, or working in an office but with others who are far away, dominKnow | ONE can reduce delays and confusion by keeping everyone on the same page, communicating easily across time and space with continuous access to the right files.

Organizations that Need Robust and Dynamic Content Reuse

Articulate 360 allows some content sharing, but in a way that works best if your content requires little reuse, is rarely updated, or is fairly modest in size.

That’s because content is shared by duplication. You can’t look up where identical content is located or how many times it’s been used. If something changes, you’ll need to find and change every instance by hand to keep materials consistent.

That makes it a nightmare for Articulate 360 users to ever update content in a massive library, but it’s also problematic for small content libraries with lots of reuse or frequent updating.

When you reuse content in dominKnow | ONE, each project file draws from a single instance of the content. That instance can be edited once for instant, universal updates, and this method also makes it easy to see exactly where and how it’s used.

This doesn’t just facilitate quick updates. A dynamic method of content reuse opens up a world of possibilities for more efficient authoring.

It makes it possible to deliver the same content in multiple formats with little effort, so learners can experience it as microlearning, a formal course, a knowledge base article, or a presentation.

It also makes granular audience targeting much more feasible. By leveraging content reuse, it’s low-effort to make and maintain a company-wide training with role-specific examples or location-specific information.

dominKnow | ONE also makes it possible to apply themes and formatting to content dynamically so that giving a project a revamp, rebranding, or changing the delivery mode is as simple as applying a new template to existing content.

Dynamically applied styles are also great for small but universal changes. If a compliance organization suddenly expects all materials in a new font or size, it’s just a few clicks away.

Projects that Require Sophisticated Responsive eLearning

We covered this fairly extensively in the first article, but it’s worth repeating here. If your goal is to create responsive eLearning that’s highly interactive, varied in format, and innovative in design, Articulate 360 can’t help you. dominKnow | ONE can.

Articulate 360’s responsive authoring tool Rise has come a long way. It was extremely limited when it first launched, in everything from supported languages to interactivities. It’s gained a lot of functionality since then.

Rise works perfectly well for responsive projects with a simple layout, a similar look, and well-established types of interactivity. If that’s what you need, then you’re set.

However, responsive authoring in dominKnow | ONE offers advanced interaction and custom design on par with its traditional authoring. Both modes are similar in capability to Storyline, which puts responsive authoring in dominKnow | ONE leagues ahead of Rise.

In addition to a broader potential for creativity and user experience, dominKnow’s responsive authoring tool supports a greater variety of ways to present content. In Rise, all projects look very similar, like a minimalistic webpage. dominKnow’s Flow makes better use of the responsive medium with project themes that vary from a searchable knowledge base to a traditional course or an instructor-led presentation. You get more possibilities than traditional authoring, not less.


For certain organizations, dominKnow | ONE can improve the security of intellectual property, increase supervision for large or scattered teams, make it easier to manage large amounts of input, and facilitate collaboration from near or far.

Its content reuse capabilities can dramatically increase the efficiency of authoring and maintaining projects with overlapping content, making it possible to offer audience targeting or multiple styles of eLearning on the same topic with limited resources.

dominKnow | ONE can also offer responsive authoring that makes full use of the format’s flexibility while providing hefty creative power.

For individuals or organizations that don’t need any of the above, however, any gains would be outweighed by the likely effort of learning a new tool and converting existing content. Especially since Articulate 360 can facilitate teamwork, improve the stakeholder review process, and provide light responsive authoring while you continue enjoying the familiarity and power of Storyline.

A Big-Picture Comparison of Articulate 360 & dominKnow | ONE

If you’re shopping around for an eLearning authoring tool that offers flexibility and collaborative tools, you may have found a few contenders.

Almost certainly, one is Articulate 360. Another is dominKnow | ONE. They both offer similar functionality, including:

      • A traditional (fixed-pixel) eLearning authoring tool
      • A responsive eLearning authoring tool
      • Software simulation or lesson authoring
      • In-context feedback tools with an unlimited number of reviewer
      • Collaboration features
      • Administration features

At first glance, they seem to be equivalent toolboxes. Scratch the surface, though, and you’ll find a number of significant differences. In particular, they’re differences that will matter for large eLearning development operations.

Articulate 360 dominKnow | ONE
Feature Richness X
Capable of Advanced Customization X
Flexible Options & Configurations X
Supports Multiple Skill Levels X X
Good for Beginners
Good for Advanced X
Platform Cloud Cloud Cloud Cloud
Compatible w/Major Operating Systems Windows only
Easily Switch Devices X
Latest File/Version Available to Everyone X
Collaboration NA
Real-Time Co-Authoring
Asynchronous Co-Authoring
Easy to Gather Feedback
Can Address FB From Authoring Tool X
Strong Administrative Control X
Admin Controls Users & Permissions
Admin Manages Shared Assets
Admin Controls User Access to Files only if admin is project owner
Admin Sees All Team Projects only if shared with admin
Admin Can Monitor Progress X
Admin Can Generate Activity Reports X
Built-In Development Cycle Tracking X

Feature Richness in Articulate 360 vs dominKnow | ONE

dominKnow | ONE and Articulate 360 each have two main authoring tools: a traditional slideshow-style tool optimized for desktop learning and a responsive authoring tool that produces content optimized for all screen sizes.

Articulate 360’s traditional tool is Storyline and their responsive tool is Rise. dominKnow | ONE’s traditional tool is called Claro and the responsive tool is called Flow.

Storyline is an authoring powerhouse – there’s a reason it’s an industry favorite. It’s very sophisticated in the right hands, and many eLearning developers have spent years honing their expertise in the tool. This alone makes Articulate 360 the clear choice for some.

Articulate’s responsive authoring tool is much more limited in features and capability. Rise’s functionality continues to expand, but at the moment, there are still serious constraints that restrict both creativity and interactivity. Authors must work within a widget-style UI with no opportunity to step outside their built-in options.

Taking the tools together, project developers using Articulate 360 have to choose between control over the learner experience and responsive design. They can’t have both.

This is a significant problem, given the widespread adoption of mobile use today. To meet learners where they are, organizations should be prioritizing a fully responsive or mobile-first format.

dominKnow | ONE offers fully-featured tools for both traditional and responsive eLearning. Claro and Flow have almost the exact same capabilities, and this allows authors the freedom to choose the right design strategy for a project.

When it comes to responsive authoring, dominKnow’s Flow will feel far more robust and sophisticated than Articulate’s Rise: more project theme choices, more responsive block layouts, more advanced interactions, and broader configuration capabilities.

In the case of traditional authoring, Storyline loyalists acclimating to Claro will probably miss certain bells and whistles they’ve grown used to. However, dominKnow | ONE’s fixed pixel tool provides a significant amount of flexibility for customization and advanced design. The “how” of bringing ideas to life may differ, but the ability to do so is similar in most cases.

Skill Level Requirements for Articulate 360 vs dominKnow | ONE

The differences in Articulate 360’s authoring options also have a serious impact on the skill levels they can support.

Articulate’s fixed-pixel tool is best suited to experienced users. Storyline can have a difficult learning curve for beginners. Rise, in the meantime, is easy to tackle for newbies but disappointingly limited for power users. There’s little flexibility for novel design or interactivity.

To make things more complicated, Storyline and Rise have totally different interfaces – the UIs bear little resemblance even though they’re bundled together.

There are plenty of projects and teams where these quirks won’t matter. For plenty of others, Articulate 360 will still be workable.

However, some organizations could face fewer challenges with dominKnow | ONE. This is especially true for tiered teams and organizations with new but growing authors.

The power and UI of dominKnow | ONE’s two authoring options are the same, so authors of different skill aren’t automatically locked into one or the other. In fact, Claro and Flow are both designed to accommodate multiple skill levels. Highly configurable native widgets even make it possible to author some impressive content with little experience, but the tools are powerful and flexible enough to satisfy the demands of advanced developers.

One of the coolest features in dominKnow | ONE is the adaptive interface feature. You can choose from three options that match a user’s UI and permissions to their skills and needs. You can keep first-time developers out of trouble while giving your stars free reign, and the interface settings can change as an author grows in capability.

Fully Cloud-Based dominKnow | ONE vs Partially Desktop-Based Articulate 360

Stepping outside the authoring interfaces, Articulate 360 and dominKnow | ONE offer avenues for teamwork and collaboration. Many of these features hinge directly on cloud technology.

dominKnow | ONE is entirely cloud-based, meaning it’s accessed exclusively through a browser. The only piece you need to download is a lightweight software simulation tool so you can record within other applications. All content created within that tool is stored right back in the cloud.

Being cloud-based creates unique value for organizations.

      • Users and licenses aren’t tied to any one device
      • Assets and project files are always backed up
      • Everyone is automatically on the same “latest version” of a file
      • Software updates happen in the background
      • All users experience the exact same interface regardless of operating system, browser, or device
      • Certain IT costs are offloaded onto the software provider
      • Organizations gain greater control over content management, file access, and oversight
      • Real-time collaboration is possible from anywhere and asynchronous collaboration is simpler

Articulate 360’s apps are also largely cloud-based, but there’s one big exception: Storyline. It’s still a desktop-only program. The 360 version of Storyline connect to the cloud for stock media access, as well as filing sharing with an additional subscription. Otherwise, it’s a desktop tool.

Since Storyline is the main driver of production in Articulate 360, its desktop functionality means the benefits of the cloud are patchy or missing for the product suite as a whole.

Storyline software isn’t permanently tied to a device, but switching devices requires the installation of bulky authoring software and the transfer of project files.

Speaking of project files, the latest version of an active Storyline project will always be on somebody’s hard drive. Articulate warns users that editing a Storyline file from cloud-based storage puts you at risk of file corruption. Authors can back up or transfer project files through cloud storage, but this requires additional steps by forgetful humans. Only the primary author will have reliable and always up-to-date access to critical project files.

The fact that Storyline is desktop only also has consequences for collaboration in Articulate 360.

Co-Authoring and Collaboration in Articulate 360 vs dominKnow | ONE

Articulate 360 supports shared content and collaboration when you add a Teams subscription.

Teams allows collaborators to share custom assets and content for both authoring modes, in separate pools. Either way, you’re creating a duplicate of the original. Edits will only affect the copy you’re changing.

With Teams, Articulate 360 supports real-time co-authoring for responsive projects. This allows multiple contributors to work on different lessons in the same project at the same time. It’s possible in Rise because the software is cloud-based.

in Storyline, real-time collaboration of this nature is impossible because it’s a desktop tool. Asynchronous co-authoring can be managed by passing files through the Teams library, but for reasons we explained above, the process is cumbersome and error-prone. Without careful communication between co-authors, version mix-ups and redundant work can happen.

dominKnow | ONE supports real-time co-authoring in both Claro and Flow, with various features to help contributors work smoothly together. Content and assets can be reused in multiple projects in either authoring mode, and reused content is “smart.” Edits can be applied to all projects automatically, and it’s easy to see how many times an object is reused and where.

dominKnow | ONE and Articulate 360 each address one more collaboration problem: stakeholder review. Their solutions are very similar. Both allow you to invite an unlimited number of reviewers to view a project in the cloud and leave in-context feedback. Reviewers can interact with others’ comments and authors can get clarification or mark the thread resolved.

There are a few differences stemming from the fact that the review workflow is a native feature of the authoring tools in dominKnow | ONE and a separate application in Articulate 360. The consequence is that dominKnow | ONE’s review workflow provides a more streamlined experience for authors making edits. However, this will really only matter for organizations with a large volume of comments and edits.

Administrative Controls in Articulate 360 vs dominKnow | ONE

Organizations get administrative control over users with both dominKnow | ONE and Articulate 360 with Teams. Admins can add or remove users, reassign seats, manage groups of users, and so on. In both cases, admins can also organize and manage shared content or assets.

Administrative control over project files is where things really diverge.

In dominKnow | ONE, you have a lot of administrative control over projects. Administrators themselves can see and access all projects, regardless of who created the project or whether they’ve been invited. Admins can change users’ access to a project and even do so via mass action.

Many of the issues we’ve already discussed make administration of project files complicated in Articulate 360. There’s no built-in mechanisms at all for administrative control over Storyline projects, since the files are on authors’ hard drives. For Rise projects, access will be controlled by the project’s owner. This could be an admin, but if it’s a non-admin user, access is out of an administrator’s hands. They’ll only gain control when the project owner gets removed from the team.

dominKnow | ONE also provides admins with management tools that don’t have an equivalent in Articulate 360 Teams. For example, admins in dominKnow | ONE can see who’s done what, monitor progress, generate reports on productivity or asset use, and track the development process against custom life cycles.


dominKnow | ONE and Articulate 360 look like very similar product suites based on the types of functionality they offer. The differences between the two end up having a big impact on who will benefit from each.

Articulate 360 offers the powerhouse that is Storyline, a light responsive authoring tool, a solid feedback-gathering application, and collaboration with Teams. It’s a great package for freelancers and small teams who want to use Storyline but need a few ways to make clients’ and teammates’ lives a bit easier.

Bigger teams will feel the pinch of Articulate 360’s limits, and that’s where dominKnow | ONE comes in. It can empower authors on large, tiered teams to smoothly collaborate and make the most of their resources, and it will also provide management with the robust control over files, users, and productivity that organizations need at scale.

6 Key Things to Consider as Universities Plan to Go Online

Universities across the globe are seeing a huge drop in number of students enrolling for campus education. They are also facing a higher drop-out ratio due to student inability to pay fees in wake of COVID- 19. It is being predicted that many universities and higher-ed institutes may have a sustenance challenge in the coming months if they do not act fast. Mid-tier and small universities, which always had a campus curriculum, are suddenly under a pressure to completely go online.

Going online does not only pertain to delivering classes online using zoom or WebEx; but instead, a complete digital transformation of academic operations and delivery. It affects everyone in the university. And such a transformation can take years to be successful. But do universities have that amount of time in hand? The obvious answer is NO. Then how can a university get this done right rapidly?

Here are few short-term solutions that a university can consider while going online:

1) Use Google Meet or Zoom to take online classes.

2) Use default Moodle with minimum customization to host all your online class details. It does not take more than a couple of weeks to get this up and running.

3) Add some engagement in your online sessions through interactive games, quizzes, exercises, and more.

4) Use a simple nudge system like short emails with key points, concepts, and definitions to reinforce learning content

5) Offer a few free online sessions to attract new registrations to your classes

6) Try and create some marketing collateral such as student success testimonials, parent experiences, and more to promote on social media and university website. Marketing it right would help you get more online registrations to classes and eventually sustain the university.

To get this all streamlined and implemented rapidly, perhaps the most appropriate thing would be to interact with a consulting company which has been into the online learning industry for a considerable period of time and has enough experience in the following fields:

– Technology selection

– Systems to go online

– Tools for teachers, students, administrative, and support functions

– Content development expertise to convert Instructor-Led Training (ILT) to online-friendly sessions

– Rapid yet effective innovative solutions to reduce dropout

– Student engagement solutions for pre- and post-class

Once your short-term system is set, then you can start planning the long term. Do ensure you consider all aspects stated above.

What are some interesting solutions you have used in your university which can be shared with other fellow educators? Do share your thoughts in the comments below.