7 Cool Tips for Effectively Using Web Meeting Apps for Online Training

With the COVID- 19 outbreak early this year, a big chunk of the global business and education community moved online. Right from classrooms to instructor-led training, everything went virtual. And the use of web meeting apps and tools shot up drastically. With so many people using such tools these days, some tips to use them effectively could come in handy. So, here are a bunch of those.

Tips to Effectively Use Online Meeting Apps for Training

1. Put a face to the voice

Whenever possible, try to put on your videos while you are on a web meeting. It helps to build a connect and also lets you make eye contact during the web meeting or online training.

2. Create the right ambience

Make sure the place where you are sitting is well illuminated and there are no distractions in the background. And in case you get caught in a situation wherein you cannot avoid the distractions then you can customize your background with a virtual one. Pick one of the pre-loaded ones that comes with your tool or use a custom background.

3. Ensure safety

There are a bunch of things you could do to create a safe meeting space. To start with, it is a good idea to have the meeting password feature enabled, it adds a layer of security. You can also enable the waiting room where all the participants can gather before the meeting starts and once you allow them in go ahead and lock the room. This way you can avoid any unwanted guests. And last but not the least, as an organizer of the meeting you also have the option of disabling the chat and video functionality of the participants.

4. Know your recording options

As a trainer, the simplest thing you could do here is click on the record button on the main screen  but if you want to get very specific, then you can select what do you exactly want to record, – audio-only, chat only, audio + video. Most of the web meeting tools come with all such recording options.

5. Learn the shortcuts

With extensive usage, I have come across features in my web meeting tool that I didn’t know existed earlier. Like, you can use the space bar to mute and unmute yourself during the meetings. Earlier when I used to be in a group meeting, I had to literally scramble to click on the microphone button. But now I have a more efficient way to do it. This option works with tools like Zoom, Google Meet, and Microsoft Teams.

6. Collaborate effectively

There are many ways to collaborate effectively in a group meeting. Like, you can have a collaborative annotation session. Annotation tools let all the meeting participants draw and highlight what is on the screen. This can be immensely helpful when discussing visual materials, such as mockups, graphic designs, etc. You could also make use of breakout rooms to let your audience discuss and collaborate amongst themselves.

7. Display participant names

Imagine a situation wherein you are addressing a student in an online class and you happen to forget their name. It can get awkward. To avoid this, enable the option to ‘Always display participant’s name on their videos.’

These were some tips that have helped to make my virtual meetings and training sessions effective. Hope these come in handy for you too. If you have any questions and want to know more in detail about any of the specific tips, please drop us a line at info@harbingerlearning.com.

Moving to Online Classrooms – Getting Ready to Tackle the Coronavirus Pandemic

Enterprises and educational institutes are looking for ways to ensure business continuity in the face of the novel coronavirus (COVID-19) outbreak. Events are being cancelled, classes are being suspended, travel is being cut down, people are preferring to stay at home. There is no escaping the fact that the world has been hit hard. There is no signal of when life will get back to normal again. And if we go by predictions, the ill effects of this pandemic would continue for long. More cancellations, postponements, and lock-downs will follow.

In such a situation, as educators or enterprise learning stakeholders, how do you make sure business still runs as usual and learning is delivered even when people can’t meet face-to-face? How do you ensure learning is delivered to your students, even when they can’t make it to colleges or universities? How do you maintain employee communication and engagement, like on any regular day?

Well, moving online rapidly, is your best bet right now. Be it your classrooms or other physical training sessions, the need of the hour is to build a digital learning ecosystem that can help you deliver learning and maintain connect, under any circumstances, and without putting anyone’s life at risk.

Harbinger has been a dependable partner for many of its customers in such digital transformation journeys. Taking classrooms online, is not about just jumping on an online meeting tool and delivering the same PowerPoint presentation. It needs different tactics of learner engagement, ensuring the content is received well, performing case studies and other group activities differently, presenting differently, and more. Harbinger’s agile processes and frameworks can help in achieving this transformation rapidly.

Watch this webinar recording to know how Harbinger can help you rapidly take your classroom training online. To schedule an unconditional discussion with our team on this subject or to discuss your requirements, please drop a note to info@harbingerlearning.com.

 

Bringing Organization Culture into Online Training

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“Think about the advantage of a place where talent wants to stay 25 years. Your turnover is lower, you don’t have as many people you have to train every year, break in every year, you don’t have as many mistakes. A seasoned workforce does a better job – and they cost you less money.”

David Rodriguez, CHRO, Marriott (Source)

Every organization has a culture that is unique to itself; this is what differentiates it from others. Organizational culture is an underlying aspect that has a significant impact on retaining key talent.

Being an eLearning development company, we create corporate training programs for many of our clients. We noticed that most companies tend to ignore organizational culture while developing online training. Since it is such an important consideration, we now attempt to capture the organization’s culture in its online training. Let me explain this with two interesting customer stories. Read on!

Online Training Module for a Restaurant Chain
A well-known restaurant chain (Name confidential) needed to frequently train new hires in multiple locations. It was a challenge for their trainers to travel to each franchise and train new hires on regular basis. There was a clear need for an online training program and hence this organization approached us. Realizing that their organizational culture was important to the company, we decided infuse the brand’s culture into the online training.

Here are few things we did that made this training program much sought after, both by the organization and its employees:

  1. We used caricatures of their key employees as mentors in the courses. The caricatures ranged from the owner of the restaurant chain to representatives from each work delivery. This included employees at the point of sale, to the ones preparing the order, to those delivering the order. This helped new employees establish a connection with the people in the organization.
  2. We used real voices of the owner and the employees instead of voices by professional artists. We also used actual photographs of the restaurant and its customers and inserted them at relevant places within the course to create a familiar look and feel.
  3. We also included real-time videos of various activities performed in the restaurant such as cooking, cleaning, customer service, etc. to help make the training more impactful.

Interesting, isn’t it? It helped us bring the complete restaurant environment right into the course. And as you must have imagined, it wasn’t even too expensive or time-consuming to make this happen. But the results were amazing!

Values Based Training Module for a Non-Profit Organization
Another example was for a non-profit organization, for the organizational values were central to their everyday work.

Diversity was an important value for the organization and by using employee photographs we were able to convey the organization’s value in our course. Employee photographs also accompanied narrations of real-life stories of how they have included the organization’s values-based culture in their work situations. This helped convey how the values can be practiced by learners on their jobs.

This course too, like the previous one, incorporated voices of employees to create a connection and lend a feel of authenticity.

Such courses tend to have a strong impact as each course is unique to the organization. It also helps bring in the feel of the organization into an online learning course and creates an engaging and rewarding experience for the learners.

An added advantage of this approach is that these courses turn out more cost-effective too

  1. Since the voices used in the course are of employees, the organization saves on professional recording cost.
  2. By using various on-site photographs of locations, real employees, in-house videos, there is no need to purchase any kind of stock images or videos.

Have you seen or come across such courses that capture the organization’s culture in interesting and cost-effective ways? I would be happy to know your thoughts on the same through comments below.