Innovative and Immersive Learning Solutions for The Retail Workforce

Retail

The retail industry constantly contends with generational changes. Millennials form the major part of the retail workforce. eLearning solutions must deal with short attention spans and learner device preferences. Training temporary workforce and franchisees is another critical business need of growing retail chains.

Harbinger creates innovative and focused training modules aimed at the skill development of both temporary and permanent retail workforce. Be it employee onboarding, franchisee development, guest experience management, or ongoing compliance, our goal is to align learners to the organizational culture and to consumer expectations.

Retail Learning Solutions that Promise a Well-trained Workforce

New Hire Onboarding

Organization Culture and Values Training, Product Training, Menu Training, Communication Skills, Time Management, Field Operations Training

Guest Experience Management

Capturing Brand Essence, Point-of-Sale Training, Developing Champions, Preparing Table Training, Room Cleanliness

Franchisee Development

Menu Training, Simplifying Menu, QSR

Ongoing Compliance

Server Training, Safety Training, Food Safety Training, Food Handler Training, Food Allergen Management Training, Chemical Safety, Security Training, Hygiene and Cleanliness