Transforming Raw Footages to High-End Videos for Virtual Learning
About the Client
The largest global insurance provider, annuities, and employee benefit programs, with 90 million customers in over 60 countries.
With continuous sales improvement being a priority, sales training always has an integral part for this customer. They need to educate their staff regularly about insurance and financial products and services. They use various learning modalities; however, videos have been the staff’s most preferred format. They had raw video footages of subject matter experts explaining the concepts and were looking for a partner to enhance them to create engaging video experiences.
Harbinger proposed to use the raw footages of the subject matter experts, add relevant backgrounds, critical words as on-screen text, images, infographics, and a background score.
Harbinger supported the customer through:
- Rapid development of videos for quick sales support
- Use of graphics, voiceover, and animation for better learner experience
- Solutions for easy localization, to support multiple geographies
- Lip syncing of the videos in multiple languages
- Video optimization solution for seamless online delivery without losing on quality
- Use of AI tools for transcription, translation, and closed captioning
As a result, Harbinger was able to deliver the videos in multiple languages efficiently to help the customer launch their ‘Virtual Training Program’ and support their sales force across the globe.
This is what a key stakeholder at the customer’s end had to say after the completion of the project.
“It gives me immense pleasure to announce the launch of the Virtual Selling Program and it has already started making big waves. A special shout out to all the team members at Harbinger who worked tirelessly, remotely, braving multiple hardship and pain because of the current COVID 19 situation. Thank you for all your efforts – We could launch this program so quickly, ONLY with your support. We just got started and there is a lot to achieve, we hope and pray that we receive the same amount of support and energy from you all in making this initiative a grand success.”